Shipping Policy

Last updated: [24 August 2026]

Australia-wide. Fast. Every Dayse order is packed at our Australian warehouse and delivered anywhere in the country, with Express available at checkout when 6pm can't wait.

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Shipping options & rates

Option	Cost	Estimated delivery (from dispatch)
Standard	[$9.95] — FREE on orders over $99 (excl. WA)	2–6 business days
Express	[$14.95]	1–3 business days

Free standard shipping applies automatically at checkout to orders over $99 delivered outside Western Australia. Shipping for WA orders is calculated at checkout.

All delivery timeframes are estimates, not guarantees — once your order is with our carrier, final delivery times are in their hands. We'll always do everything we can to keep things moving.

Dispatch

Orders placed before [12:00pm AEST/AEDT] Monday to Friday are dispatched the same business day. Orders placed after cutoff, or on weekends and public holidays, are dispatched the next business day.

During new flavour launches, promotions and peak periods (late November through December), please allow an extra 1–2 business days for dispatch.

Delivery timeframes by region

Estimates from dispatch, via [Australia Post / carrier]:

Region	Express	Standard
Metro — NSW, VIC, QLD, SA, ACT, TAS	1–2 business days	2–4 business days
Regional areas	2–3 business days	3–6 business days
WA & NT	2–4 business days	4–8 business days

Tracking your order

As soon as your order is dispatched, you'll receive an email with your tracking number. Please allow up to 24 hours for tracking to become active. If your tracking hasn't updated for several days, get in touch and we'll chase it with the carrier.

Delivery & authority to leave

A signature isn't required by default — if you're not home, our carrier will leave your order in a safe place. If there's no safe place available, they'll leave a card and take your order to the nearest collection point.

Please double-check your delivery address at checkout. We're unable to redirect orders once they've been dispatched, and orders returned to us due to an incorrect address or failed collection may incur a re-delivery charge.

Need to change your address after ordering? Email us at hello@dayse.co as soon as possible — if your order hasn't been dispatched, we'll fix it.

PO boxes & parcel lockers

We deliver to PO boxes and parcel lockers via [Australia Post] services.

Damaged, missing or delayed orders

Cans occasionally cop a knock in transit. If anything in your order arrives damaged, email hello@dayse.co within 48 hours of delivery with your order number and a couple of photos, and we'll sort a replacement or refund — no forms, no fuss.

If your order appears lost or has stalled in transit, contact us and we'll lodge an investigation with the carrier and keep you updated until it's resolved.

Subscription orders

Subscription orders are dispatched automatically on your delivery schedule and follow the same shipping terms above. You can pause, skip or update your delivery address anytime in your account.

International shipping

We currently ship within Australia only. For wholesale or export enquiries, contact hello@dayse.co

Questions?

We're here — email hello@dayse.co and we'll get back to you within one business day.